Welcome
NY Connects is your trusted place to go for free, unbiased information about long term services and supports in New York State for people of all ages or with any type of disability.
Learn More

Search

Keyword Search

Close Keyword Search

The Keyword Search helps you find long term services and supports in your area.

Please enter a Keyword or Location:

Find:
Location:

Self-Guided Search

Close Guided Search

The Guided Search helps you find long term services and supports in your area. A set of questions will help you identify services and supports that may meet your needs.
See the FAQs to learn how to save and organize your search results.

    • Everyday Activities
      • Is there a need for help with any of the following:
    • Health Needs
      • Is there a need for help with any of the following:
    • Caregiving
      • Is there a need for help with any of the following:
    • Social Life
      • Is there a need for help with any of the following:
    • Paying for Needs & Services
      • Is there a need for help with any of the following:
    • Additional Services
      • Is there a need for help with any of the following:
    • Children & Youth
      • Is there a need for help with any of the following:
Location:

Category Search

Close Category Search

The Category Search is arranged by topic. Click on a category in the menu below to learn more about it. Use the location bar above to find providers of these services in your area.
See the FAQs to learn how to save and organize your results.

Start of Page Content

Program Health Insurance Managed Long-Term Care Ombudsman:

Health Insurance Managed Long-Term Care Ombudsman

  • Description:

    “If you qualify for Medicaid and need skilled nursing services, ACR Health’s MLTC Ombudsman can assist you through the enrollment process and appeal care that you feel is inadequate or inappropriate.”

    Services can typically be provided within 24-48 hours of intake.

    METHOD OF PAYMENT: Free

    Provider:ACR Health
    Provider Address:ACR Health, 287 Genessee Street, Utica, NY, 13501-
    Areas Served:Cayuga, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, St. Lawrence
    Hours of Service:Monday-Friday 08:30 AM-04:30 PM
    Transport Available:No
    Telephone:

    (800)-475-2430
    Toll Free:Yes

    Eligiblity:Individuals must have Medicaid and are enrolled in or seeking to enroll into a Medicaid Long Term Care Plan.
    43.1
    -75.23
    Last Update:10/9/2020 8:50 AM
    Languages:English_old, Interpreter can be arranged for, if the need is identified ahead of time.
  • Save Checked Resources
  • Save to New Folder
  • First, let's name the new folder you'll be adding your favorites to

Not a Consumer?

Consumer benefits include:

  • Save frequently used searches
  • Save services and providers for quick access later
  • Easier service provider contact
Register an Account