Description:The Home Energy Assistance Program (HEAP), also known as LIHEAP, is a federally funded energy assistance program to help low-income families meet their home energy costs. The HEAP program consists of three components – Regular HEAP, Emergency HEAP and Heating Equipment Repair and Replacement.
Who Is Eligible?
Eligibility for the program is based on income (see income guidelines below) and housing situation. Individuals must either pay directly for heating costs or pay rent that includes heating costs. Individuals must be a U.S. citizen or a qualified alien to apply. HEAP money is limited. The HEAP year generally begins in November and closes when the program funding is exhausted, which can be as early as mid-March.
Regular HEAP
There are no resource eligibility criteria for Regular HEAP. Regular benefit amounts range from $20 to $500. Amounts depend on income, age of household members, energy costs and shelter situation. Typically it is a one-time only benefit during the program year.
Emergency HEAP
Emergency benefits are available for persons who are eligible for HEAP and have an energy-related emergency such as a power shutoff, less than ¼ tank oil, kerosene or propane or have less than 10 days’ supply of wood, pellets or coal. Applicant households must meet a resource test. Benefit amounts vary. Typically it is a one-time only benefit during the program year.
If you have already exhausted your regular HEAP benefit you may call the office at 435-8295 to apply for Emergency HEAP by phone.
Onondaga County Office Building
Energy Assistance Unit - 7th Floor
600 S. State Street
Syracuse, NY 13202
Hours: 8:00 AM - 4:30 PM
(Monday-Friday)
Phone: (315) 435-8295
Primary FAX: (315) 435-8544
Secondary FAX: (315) 435-2735