The National Council on Aging (NCOA) provides a Benefits Checkup which is the nation's most comprehensive free on-line service to screen seniors with modest incomes for programs that can help them pay for prescriptions, health care, food, and other daily needs.

Friendly, affordable, accessible health care services.

Our approach to health care allows us to provide the highest quality, lowest cost care. As a Trillium Health patient, our medical team will work with you to provide integrated care that’s focused on your needs –without judgment or negativity.

Services Provided by Trillium Health

•Primary Care for adults, ages 18+

•Routine Check-ups, preventive care, treatment of acute / chronic conditions

•Mental Health wellness

•Specialty care

•LGBTQ Health, Women’s Health, Transgender health, HIV & Hep, PrEP & PEP, STD testing & treatment, nutrition counseling, behavioral wellness

•Care Coordination

•Case management, housing & transportation assistance, support groups, Insurance navigation & enrollment

•Community health services

•Health Education & prevention, HIV & STD testing, harm reduction & syringe exchange, Adult Day Health programs, Congregate meals & food bank

We believe accessing health care should be as easy as possible, and we encourage you to take advantage of the many benefits of being a Trillium patient:

•Extended hours and scheduled walk-in hours available.

•Conveniently located with free parking and direct access to bus routes

•Patient portal with access to your medical team & health information

•Pharmacy at Trillium Health – the on-site pharmacy that’s open to the public with free delivery

•On-site Labs Managed by ACM Laboratories

•LGBTQ-affirming health care services

•Specialists in HIV, PrEP and Hep C

•Women’s Health services

•Leaders in providing culturally responsible care to communities of color

•The MOCHA Center – dedicated to meeting the needs of LGBTQ communities of color, is part of the Trillium Health family

Our doors are open to all who need and want compassionate, high-quality care.

Meet our providers

If you have any questions or would like to schedule your next appointment, please call us at 585-545-7200

How We Offer a High-Quality Experience for all Patients

Many of our physicians hold faculty appointments at the University of Rochester School of Medicine and Dentistry. Trillium Health has a research affiliation with the University of Rochester Medical Center.

Trillium Health is one of only three health care centers in the greater Rochester region designated by the Human Rights Campaign as a leader in LGBTQ health care, promoting inclusive and equitable care to LGBTQ patients and their families.

We’ve developed partnerships across our community to address gaps in the care and build on existing strengths. We’ve joined Accountable Health Partners (AHP), an Accountable Care Organization that encourages high-quality care, patient safety and the reduction of health care costs.

Trillium is also recognized as a Level III Patient-Centered Medical Home, the highest level of recognition from the National Committee for Quality Assurance, an independent national organization dedicated to improving health care quality for all.

Trillium Health leads the way in Ending the HIV Epidemic, with support by Governor Cuomo’s Blueprint to End AIDS by 2020. Our nearly 30 years of experience combating the disease positions us to end HIV in our lifetime.

Health Insurance Information Counseling and Assistance Program (HIICAP) offers Medicare insurance counseling to all Medicare beneficiaries who require assistance with their Medicare insurance. We handle enrollments, plan changes, drug plans, billing issues, etc. or can just sit down with you to explain the coverage you have. We also offer monthly "Medicare 101" classes for people who are recently or almost Medicare eligible or who just want additional information about Medicare insurance.

RCIL's Benefits Advisement team is here to provide you with information, referrals and advocacy to people with disabilities who are navigating the Human (Social) Services and Social Security systems. We understand trying to comprehend what is entailed with NYS disability and social security disability can be difficult and confusing. We are here to ensure you are knowledgeable about the systems and recognize the benefits you have the right to receive under the American Disabilities Act.

We can assist you with any questions you may have about disability eligibility requirements, how to apply for disability, and other procedures and benefits. We can help you with the initial application and ongoing support in the following areas:

1.Department of Human Services - Public Assistance, Food Stamps, Medicaid and representation at Fair Hearing

2.Social Security Administration - Social Security Disability, Supplemental Security Income (SSI), Medicare, requesting hearings and representation and benefits planning programs/work incentive

3.Peer Counseling - Peer counseling at RCIL is provided between two or more individuals with disabilities, to share idea and experiences about living with a disability, in order to gain greater awareness and control over one's own life.

For more information, please contact the Coordinator of Benefits Services at (585) 442-6470.

Counseling of Medicare Beneficiaries or others about to be enrolled in Medicare(including Medicare, Medigap, EPIC and Long Term Care Insurance)

Caseworkers are available to meet with older adults and their family members to assess the need for a variety of community-based services and to assist with organizing and setting up these services. There is no cost for case management.

Parents, caregivers and guardians are invited to attend Ardent Solutions' free car seat fitting stations on the 3rd Tuesday of each month from 1:00-4:00pm at St. Phillip's Episcopal Church, 12 Willets Avenue, Belmont NY 14813.

Participants will learn how to install their child's care seat correctly, have their car seat replaced if the seat is not safe and if the family meets eligibility guidelines.

Free Service

“[Medicare] helps with the cost of health care, but it does not cover all medical expenses or the cost of most long-term care. You have choices for how you get Medicare coverage. If you choose to have Original Medicare (Part A and Part B) coverage, you can buy a Medicare Supplement Insurance (Medigap) policy from a private insurance company.”

NOTE: Typically, the SSA office can meet people in person to facilitate any service provides on the website. While pandemic precautions are in place, the SSA office only has meetings by appointment for extreme emergencies: to assist someone who never had a social security number and needs it for medical or employment purposes.

The Utica SSA office services people as far west as Canastota, as far east as Little Falls, as far north as Old Forge, and as far South as Earleville.

Provides supplements and Enteral pumps

During 2012 more than 625,150 New York households experienced food hardship (not being able to purchase the food that the household needed). During 2011, over 1 million New York children lived in food-insecure households The New York State Office of the Aging states that one in four older adults living at home is nutritionally at-risk, which is a factor in half of all older adult hospital admissions and readmissions.

The Nutrition Outreach and Education Program offers free and confidential services to connect hungry New Yorkers with nutrition assistance programs such as the Supplemental Nutrition Assistance Program (SNAP), formerly known as food stamps, the School Breakfast Program, and the Summer Food Service Program. We can evaluate your potential eligibility for SNAP benefits, help you gather necessary documents, and complete and submit the application for benefits, all at a location convenient for you.

LASNNY’s NOEP Coordinators cover Albany, Clinton, Fulton, Montgomery, Saratoga, and Washington Counties. In 2014-15, we provided information about SNAP to more than 7,500 people at community education events and assisted almost 2,000 households regarding their benefits, bringing more than $3.5 million SNAP dollars to the New York State economy.

Prepared by a project of Hunger Solutions New York, Inc., USDA/FNS, and NYSOTDA.